We don’t sell to the general public and protect our products from unregistered users.

All sensitive data is processed via our SSL website connection. All this means is that when you want to send us payment details (like credit card numbers), the information you send to our website will be encrypted and secure.

We have a minimum order value of £100 before shipping and VAT.

We usually despatch within 3 working days. We make a lot of our products in-house, so during busy seasons, we’d like to have a couple of days to get your order perfect.

We’ll keep you posted about despatch and how to track your parcel.

If you ever need an order urgently or have any questions about your order, get in touch, we’re always happy to help.

We have a standard delivery charge of £7.50.

Free Shipping On All Orders Over £400

Delivery costs for anywhere outside of the UK are on request. Please contact us and we can provide you with a quote. Prices depend on size, weight and number of cartons of your order.

Alternatively, after you place an order, we will invoice you separately for the delivery cost. This is usually requested via paypal.

You can view your order by logging in to ‘my account’. If you have any questions about your order, please feel free to get in touch. 

If you can’t find a confirmation email, please check your spam folder.

Yes. Our VAT number is

Yes. All our products are proudly vegan.

Not from this site. TOIwholesale.com is solely for wholesale customers. If you are a retail customer, please head over to www.templeofincense.com where you will find our entire range of products.

In short, yes. We welcome you to use our images and content, respectfully. We do ask that our images and content are only used to sell the products bought from us. I.e. please don’t use our images to sell different brands/products.